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Participant resources

By participating in the pilot and providing your feedback, you are helping Washington decision makers determine if road usage charging is the right approach to funding our statewide transportation system in the future.

Service provider login

Forget who your service provider is? Call 1-833-WASH-RUC.

Don’t have a camera phone?

Find the nearest Vehicle Licensing Office (VLO)

If you don’t have a camera phone, you can still participate in the pilot! Please go to one of the VLOs listed here to submit photos of your odometer. The VLO staff are trained to help you.

Bellingham

2502 Cedarwood Ave
Monday – Friday: 9 a.m. – 5:30 p.m.
Saturday: 9 a.m. – 4 p.m.

Kennewick

3400 W Clearwater Ave, Suite 1
Monday – Friday: 8 a.m. – 5:30 p.m.
Saturday: 9 a.m. – 3 p.m.

Seattle

5615 Roosevelt Way NE
Monday – Friday: 9 a.m. – 5 p.m.
Saturday: 9 a.m. – 2:30 p.m.

Spokane

4011 N Market St
Monday – Friday: 8:30 a.m. – 5 p.m.
Saturday: 9 a.m. – 1 p.m.

Kent

331 Washington Ave S
Monday – Friday: 7:30 a.m. – 5 p.m.
Saturday: 8:30 a.m. – 1 p.m.

Spokane Valley

328 N Sullivan Road, #7
Monday – Friday: 8:30 a.m. – 5 p.m.
Saturday: 9 a.m. – 2 p.m.

Olympia

1910 4th Ave E
Monday – Friday: 8 a.m. – 5 p.m.
Saturday: 9 a.m. – 2 p.m.

Battle Ground

301 W Main St, #101
Monday – Friday: 9 a.m. – 6 p.m.
Saturday: 9 a.m. – 4 p.m.

NEED TO CONTACT THE WA RUC HELP DESK?

We’re here to help.

Email us: info@waroadusagecharge.org
Call us: 1-833-927-4782

The help desk is staffed Monday – Friday, 8 a.m. – 5 p.m.

Find a flaw? Tell us more!

Testing out a possible new way to pay for roads is complicated – which is exactly why this is a pilot project and an opportunity to test this type of system. Our research includes discovering potential issues and vulnerabilities. We want to better understand pilot participants’ experience using the various mileage reporting methods. See a flaw in how this pilot system might work in the real world? Let us know!

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  • Email address (optional)

Can’t find your OBD-II port?

The port is usually located under the dashboard near the base of the steering wheel column, to the left or right.

DriveSync and emovis have additional information that will help you find the OBD-II port and install your device. If you have not received additional information from your service provider, feel free to call them:

DriveSync: 1-866-534-7243
emovis: 1-800-795-6166

Sample image of the location of a vehicle's OBD-II port, typically located under the dashboard near the base of the steering wheel column. This image also shows how the DriveSync device plugs into the port.